September 28, 2012:“Respect and Civility in Local Government: Tips and Ideas for a Local Government Employee”
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October 19, 2012:“Respect & Civility: The Dynamics of Being a Local Government Official in Today’s Climate”
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October 24, 2012: “Best Practices for Community/Citizen Engagement: Local Case Studies”
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The files below are presentations from the New Smyrna Beach Onsite Training Session held October 24, 2012.

Best Practices for Community Engagement
DeLand
New Smyrna Beach

October 26, 2012: “Crisis Management: The Sanford Experience”
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