September 3rd, 17th and October 1st at 2:00 p.m. Registration Deadline: August 27th
Series Fee $150 (Group Discounts Available) or $60 per webinar
Can you hear the sigh when someone says they have to go to any government office? Do you sometimes feel the same way when you think about going to work? Rekindle your passion for public service with this webinar series designed exclusively for YOU, the often overlooked and overstressed public servant.
We know that interacting with others can present challenges, particularly if you are dealing with people who are tired, frustrated, or feeling unheard and uncared for. This webinar series will provide you with proven tools and strategies to enhance your organization’s service levels in ways that both empower you and honor those you serve. Make your organization a place where you enjoy working and others enjoy visiting!
Customer Service in Public Service
September 3, 2019 (2:00 p.m. – 3:30 p.m.)
The Gentle Art of Verbal Self Defense
September 17, 2019 (2:00 p.m. – 3:30 p.m.)
Minimizing Drama at Work
October 1, 2019 (2:00 p.m. – 3:30 p.m.)
Click here for details and registration information.