Navigating the Path to Excellence: Advancing Organizational Maturity, Benchmarking and Digital Transformation
By Addie Javed, Vice President, EPIC Engineering and Consulting Group; and Susan Boyer, Executive Director, Florida Benchmarking Consortium INTRODUCTION The maturity level of an organization plays a pivotal role in its ability to adapt and thrive in a dynamic realm of local government. Harnessing this maturity effectively can be a key catalyst for a successful journey…