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November 1, 2018
"Crisis Management: The Boca Raton Experience"
Thursday, November 1, 2018 · 2:00 pm – 3:00 pm
ICMA Practice Areas: 2, 4, 6, 9 and 14
The saying goes: "It's not if, but when, your city or county will be faced with a serious crisis." Social media has changed the manner which local governments respond to a crisis and the need for a plan and guiding policies has never been more important. Effectively managing information is a priority if a local government is going to successfully navigate the maze of challenges that come with a crisis. In this FCCMA webinar, the city of Boca Raton will share their own experiences and the lessons they've learned when dealing with crisis. They will also offer a template for others to consider in order to prepare their agencies to respond to crisis. Whether you are the manager, deputy manager, communication director or chief information officer, or other key staff member who will be directly involved in crisis management, this is a must attend webinar for you.
PRESENTERS:
- George Brown, Boca Raton's Deputy City Manager
- Chrissy Gibson, Boca Raton's Communication and Marketing Manager