Through the session, participants will understand the key factors that determine whether an organization is making appropriate progress in improving its performance. Attendees can assess and diagnose progress within their own local governments and then learn about and apply potent change levers to initiate appropriate improvement efforts.

The session will address:

  • Exploring the role of employee engagement in improving organizational performance
  • Creating an environment for increased employee engagement
  • Examining organizational beliefs about people and their attitudes toward work
  • Establishing a role for leadership at all levels in the organization
  • Exploring the work of leadership
  • Providing a framework for the work of leadership


Craig Gerhart, former city and county manager, and currently an associate with the Commomwealth Centers for High Performance Organizations, is an organizational consultant specializing in organizational development, leadership, strategic planning, team development and employee engagement strategies. He is also an adjunct professor at the University of Virginia, Senior Executive Institute.


The host hotel is the Holiday Inn Tampa West Shore Hotel, 700 Westshore Boulevard, Tampa, FL 33609. Rooms have been blocked in the name of FCCMA. Please call (813) 289-8200 no later than Friday, January 18, 2019, to obtain your hotel room. The hotel room rate is $149 per night.


The FCCMA Winter Institute is an intense, interactive workshop for Florida’s city and county managers and assistants. The cost for the training is $290 per person. Space is limited. Registration is not final until payment is received. Cancellations received prior to February 4 will receive a refund; however, a $25 administrative fee will be charged. No refunds will be given after the deadline, but other FCCMA members may be substituted to fill the slot.

Click here to register.