Florida has encountered several incidents in recent times where local governments have needed to respond to active shooters. Knowing what to do saves lives. Join your intergovernmental colleagues for a dynamic workshop on planning for, responding to and learning from active shooter scenarios. This one-day workshop is offered in collaboration with the U.S. Department of Homeland Security. WHO SHOULD…
DetailsThe ICMA Coaching Program invites you and your team to this free webinar: “Best Practices in Citizen/Customer Service” — ICMA Coaching Program webinar 10:00 a.m. – 11:30 a.m. Pacific Time (1:00-2:30 p.m. Eastern), Thursday, May 11, 2017 Register here: https://attendee.gotowebinar.com/register/4812060297331296002 Topics: What are agencies doing to raise the bar of service delivery and cost effectiveness?…
DetailsAn Interactive Webinar Series The Florida Institute of Government (IOG) is pleased to announce the following webinar series: From Supervisor to Leader: Road Map to Success. This interactive webinar series will be held on three consecutive Thursdays: May 11, May 18, and May 25, 2017, from 10:00 am – 12:00 noon (EDT.) Typically a three-day long program taught…
DetailsThe annual CityStats survey is the cornerstone of most research and analysis done at the Florida League of Cities. Now in its seventh year, the CityStats survey has allowed for analysis of municipal government policies and programs by both League staff and university research institutes. The 2017 survey is now being conducted online via survey…
DetailsICMA’s Conference scholarships are part of its commitment to attracting a wide and diverse group of people into the local government management profession, developing and mentoring early-to-mid-career professionals already in the field and helping members working in smaller communities. Experience the value of the Annual Conference, below is a list of the scholarship opportunities offered: 2017…
DetailsLee Garner, City Manager of Chattahoochee and FCCMA District I Director, presented a certificate on April 11, 2017 to the Blountstown Council recognizing the City for its 40th anniversary of operation under the commission-manager form of government.
DetailsKen Fields, City Manager of Lake Wales and FCCMA At-Large Director, presented a certificate on April 17, 2017 to the Polk City Commission recognizing the City for its 35th anniversary of operation under the commission-manager form of government.
DetailsThe following membership applications have been received. If no current member comes forth with a reason why these applicants should not be approved as members, he/she will be invoiced for dues. Salem J. Abraham, District I, Masters of Public Administration, Florida State University, Student Member; Torey Alston, District VII, Equal Opportunity Director, City of Gainesville, Affiliate Member;…
DetailsWe’re almost to the halfway point of session and I have the bruises to show for it. If this was a football game, my elbows would be skinned up, helmet scarred, and I’d need a new jersey at halftime because my name and number had been ripped off.I don’t know what it is, but this…
DetailsBy: Katherine Dunn Did you know that Professional Management Matters (PMM) was the Florida City/County Management Associations’ response to ICMA’s Life, Well Run campaign for the state of Florida? FCCMA’s goal is to highlight the benefits of the council manager form of government and to explore real life examples of how the collaboration between professional…
DetailsPlant City developed a guide of customer service best practices to ensure consistency and demonstrate professionalism in its service to external and internal customers. Click here to access the guide.
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