The Florida Benchmarking Consortium’s Annual Spring Conference will be held in the City of Oviedo, April 20-22, 2016. The theme is From Data in Action to “Data IN Action” and will provide attendees with information on how data collected is related to performance measures tracked, and how they are using data to improve internal processes, mine best practices and improve all aspects of the organizations day to day service delivery, There will be a number of outstanding speakers. The keynote on Friday is Kevin Knutson, Regional Vice President, Management Partners, He was part of a team that implemented quality management practices in Coral Springs that led to the City being the first local government to earn the Malcolm Baldrige National Quality Award. To view the Conference program go to www.flbenchmark.org
